Frequently asked questions
Straight answers before the journey begins.
Find quick answers about our services, support model and how to start working with MMS Travel Agency.
The MMS approach
What clients often ask us.
01Do you support both organisations and private travellers?+
Yes. We manage corporate, government, MICE and VIP travel as well as carefully tailored private holidays.
02Can MMS guarantee a visa approval?+
No. Visa decisions and processing times are controlled solely by the relevant authority. We provide document guidance and coordination only.
03Do you provide assistance outside office hours?+
Support arrangements depend on the service agreement and trip profile. We define the relevant escalation route before travel.
04Can you manage group and event travel?+
Yes. We coordinate group flights, rooming, ground movement, traveller communication and changes around the event schedule.
05How do we request a proposal?+
Use the request form with your company, service, dates and requirements, or contact our Dubai office directly.
06Where is MMS Travel Agency located?+
Our office is in Port Saeed, Deira, Dubai, United Arab Emirates.
The next step
Still have a question?
Contact our team and we will point you to the right next step.